Privacy policy

Privacy Policy

This Privacy Policy describes how voletofficial.com (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Contact

If you have any questions about this Privacy Policy, would like more information, or wish to make a complaint, please contact us at:
volet@outlook.ie

Personal Information We Collect

When you visit or use our Site, we collect certain information to provide and improve our services.

Device Information
We automatically collect information about your device and how you interact with the Site. This may include your web browser, IP address, time zone, cookie data, pages viewed, search terms, and how you navigate the Site.
This information helps us optimise performance and improve user experience.

Order Information
When you make a purchase, we collect information necessary to process your order, including your name, billing and shipping details, payment information, email address, and phone number.
This information is used to fulfil your order, process payments, arrange shipping, and communicate with you.

Customer Support Information
If you contact us, we may collect any additional information you provide to assist with your enquiry.

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Communicate with you regarding your purchase or enquiries
  • Provide customer support
  • Improve our website and services
  • Prevent fraud or misuse
  • Send marketing communications (where you have opted in)

Sharing Your Information

We share your information with trusted third parties to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and fulfilment providers

We may also share information if required to comply with legal obligations or to protect our rights.

Behavioural Advertising

We may use your information to provide relevant marketing and advertising. This can include the use of cookies or similar technologies to understand your browsing behaviour and show you ads that may be of interest.

You can opt out of targeted advertising through your browser settings or relevant ad platform controls.

Your Rights (EEA Residents)

If you are located in the European Economic Area, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability

To exercise any of these rights, please contact us at the email above.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and support marketing efforts. Cookies help remember your preferences and improve functionality.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

Do Not Track

We do not currently respond to “Do Not Track” signals due to a lack of consistent industry standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority.

Last updated: 10/04/2026